“Great to see the changes we made this summer had an impact” – Ann Jeanette, General Manager at Son Spa
Son Spa’s goal with analytics was to get the team to work more data-driven; making decisions based on facts instead of assumptions and setting personalized employee training plans based on analytics.
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SubscribeAction Plan:
Using the new dashboard, Son Spa now gets real-time insight into sales, menu performance, and guest behavior setting actions and targets based on Insights
Results:
🍷 25% increase in starter and snack sales in July 2025 after identifying the opportunity in bar snacks for wine-drinking guests
📈 Food sales, which had dropped last year, are now back on track
🥂 New menu additions like Wine by the Glass and Limoncello Spritz are showing strong growth
🛒 Web-shop activation generated 35,000 NOK in revenue
💌 44% increase in returning customers compared to the previous period
Next steps:
They are now working on tracking waste to uncover even more opportunities & the Restaurant Manager Karoline has set an upselling competition to boost sparkling wine sales this September!
