Olarsgården Hotel & Restaurang (Sälen, Sweden) increased average check by 14% in one month using Munu Analytics and Employee Insights. The team identified clear upsell opportunities, aligned incentives, and improved guest spend with transparent performance tracking.
The results
- 14% increase in Average Check per Guest.
- Significant revenue growth driven by higher guest spending.
- 38% increase in Average Items per Order. Clear evidence of successful upselling.
The improvements show what happens when operational data and employee performance insights are used together, with clear ownership from a data-driven manager.
How Jonas did it
Jonas discovered that the attachment rate for desserts and non-alcoholic beverages was low, and treated it as a clear upsell opportunity.
He introduced performance-based bonuses and used Employee Insights to track individual sales in real time, rewarding top performers.
Clear data, targeted incentives, and transparent performance tracking changed team behavior. The results followed.
“I feel I’m on the right path and with Munu’s support it will be possible to succeed. I’m truly looking forward to seeing how AI develops further.”
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