The fully integratet database in Munu Cloud keeps track of all registered users – your guests. This information is your property, containing orderhistory, trends, locations, addresses and contact information. You have the ability to optimize your marketing and offers by using segmenting and different customer groups.
No need to export and manipulate rows of data from different solutions – it’s all in Munu Cloud.
What insight is valuable for you?
- How many new vs. repeat customers walked through your doors last month?
- What are repeat customers ordering vs. new?
- How often are guests returning and how is their ordersum developing over time?
- Does your marketing campaigns have an effect on renevue?
- Will change in prices result in a change in sales?
With Munu Cloud modules you have a multi-channel approach to selling and serving your guests in a way that creates an integrated and cohesive guest experience no matter how or where a customer reaches out. This allows you to track data across all channels, such as POS, webshop, self-service ordering and booking.
The guest database is a integral part for our loyalty program. To increase sales, guests’ order sum and number of visits you can use coupons, rewards and special prices.
Technology can help you address the growing demand for customization in products, service offered – and the guest’s need to be unique and experience personal service.